Survey Response: Thomas, Mark

Name
  Mark Thomas
Your Email
  mthomas1947@bigpond.com
Ticket persons Email
  pennihsmith@hotmail.com
Briefly describe the enquiry.
  whether a national police check could be accessed through rotary.
What information did you provide to the enquirer?
  Offered the contact information for a police record check, but encouraged further refinement of what the check was required for and whether a WWCC might not be more appropriate
Do you feel you were able to answer the question adequately?
  Yes
Did you require assistance or refer the enquiry to someone else? If so, where did you seek assistance or who did you refer the enquiry to?
  no
How would you rate your ability to adequately respond to this enquiry on a scale of 1-5. (One being not able to respond to 5 completely satisfied with the response).
  5
As a Rotary Specialist do you require any additional support? If, yes, please provide more details.
  I must say that the procedure over and above simply replying to the email that appeared in my Inbox seemed awkward and unclear. I am still not sure if I have done what is needed/required in terms of the help ticket and the resolution box.

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